Introduction

Welcome to the Hemingford Abbots Flower Festival! We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information.

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Who We Are

The Hemingford Abbots Flower Festival is a volunteer run event. We are responsible for the processing of your personal information and are committed to ensuring that your data is handled in a fair, transparent, and secure manner.

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Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and postal address.

• Event Participation: Information related to your participation in the festival, such as registration details, volunteer information, and any feedback you provide.

• Photographs and Videos: Images and videos taken during the event that may include your likeness.

 

How We Collect Information

We collect information from you in the following ways:

• Directly from You: When you register for the event, make a donation, volunteer, or contact us.

• Through Our Website: When you visit our website (www.haflowerfestival.org), we may collect information through cookies and other tracking technologies.

• From Third Parties: We may receive information from third-party platforms if you interact with us through social media or other online services.​

 

Ticket Sales and Purchasing Information

Ticket sales and information related to the purchasing of tickets for the Hemingford Abbots Flower Festival are managed through a third-party service provider, Ticket Tailor. When you purchase tickets through Ticket Tailor, their privacy policy will apply to the processing of your personal information. We recommend reviewing Ticket Tailor's privacy policy at their website to understand how your data is handled by them.

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How We Use Your Information

We use your personal information for the following purposes:

• Event Management: To organise and manage the festival, including registration, volunteer coordination, and communication.

• Communication: To send you updates, newsletters, and information about the festival and related activities.

• Fundraising: To process donations and manage fundraising activities.

• Marketing and Promotion: To promote the festival through photographs and videos taken during the event.

• Compliance: To comply with legal obligations and protect our rights and interests.

 

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in organising the festival, processing payments, and managing communications.

• Legal Authorities: If required by law or to protect our legal rights.

 

Data Security

We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use secure technologies and follow best practices to ensure the safety of your data.

 

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information.

• Objection: Object to the processing of your personal information for certain purposes.

• Withdrawal of Consent: Withdraw your consent to the processing of your personal information at any time.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@haflowerfestival.org.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

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Effective Date

This Privacy Policy is effective as of 1st March 2025.